When people ring us for advice at Cedar Lodge Care Home Evesham – maybe about care for their mum, for their dad, or even care for themselves, in the Worcestershire area – they tend to have already made the decision that they would benefit from living in a care home. However, they’re often in the dark about the next steps.
That’s why we’ve written this article. We want to talk you through how you go from an initial telephone enquiry, to moving in, and all the things you may need to consider on the way. By having all the information, we hope you can make an informed decision about your care.
Step 1 The Telephone Enquiry to Care Homes in Evesham
In our experience, most people enquire for care by phoning their desired care home. For example at Cedar Lodge Care Home Evesham, you would reach out to us via telephone by calling 01386 293 033.
If it’s in office hours, you’ll likely speak to a member of our management team – like Jess, Lisa, Jamie, Rupert or Victoria – or our care home administrator Michelle. If it’s after hours, one of our Care Assistants will take down your details via a care enquiry form and arrange a call back.
In this first call we’ll ask you a bit about yourself or your loved one that is considering care.
We’ll tell you a bit about our care home and depending on your needs, we’ll give our first impressions about whether Cedar Lodge Care Home Evesham offers the right level of support for you.
If we feel that it won’t, we’ll point you in the direction of the right kind of care, such as a nursing home or specialist dementia unit. However, we tend to reserve judgment until we’ve met you or your loved one in person so we can assess these needs for ourselves. We’ll also invite you into Cedar Lodge for a show round of our home and available rooms.
Step 2 The Show Round at the Care Home in Evesham
At Cedar Lodge Care Home Evesham, when you pop by for your show round of our lovely care home in Offenham village, Evesham, you’ll be greeted by a member of our management team at the door.
They’ll then take you into our top lounge at the front of our home for a coffee and a chat. At Cedar Lodge Care Home Evesham, we always like to start our show rounds in this way, so you can tell us what’s motivated you to look for care.
Whether it’s a decline in cognition after a Dementia diagnosis, in mobility following a fall, a different health complication or because of loneliness – there are multitude of reasons why people make the move to a care home. And that process can come with a lot of angst and questions which we will do our best to answer to put your mind at ease.
The show round is one of our favourite parts of our admissions process, as it allows us to connect face-to-face, learn more about you while showing you a bit of our personality as well as the personality of our home. Don’t be put off if we make lots of notes during the meeting, this is so we have a good picture of the needs of yourself or your loved one.
After a nice coffee, we then give you a grand tour of our lounge, the bathrooms, kitchen, patio and garden to give you a flavour of life at Cedar Lodge Care Home Evesham. We’ll talk to you about our upcoming events, menu, our care home activities in the local Evesham community and we’ll introduce you to the friendly staff who you’ll see working that day.
When touring the ground and first floors, we’ll also show you around the bedrooms which are vacant and confirm the weekly price to assist you in your financial planning. Rooms are refurbished when vacant so that you can move into a fresh new room that you can titivate with your own style and belongings.
Step 3 The Assessment for entry into a Care Home in Evesham Worcestershire
If you decide Cedar Lodge Care Home Evesham is the right home for you, we’ll set a date to come and conduct a needs assessment.
This is a face-to-face meeting where we take a look at how you or your loved one moves about the environment, alongside other needs that present themselves which would influence the care we offer. It’s very informal so there’s nothing you need to worry about or prepare for.
The needs assessment is primarily to determine whether our home can offer you the right support for yourself or your loved one or if you would instead benefit from a different type of care home.
We think it’s important to have this assessment as we want to make sure your move into our care home is seamless – and that you’re not faced with any upheaval soon after the move, if we realise that we couldn’t meet those needs. Our manager at Cedar Lodge Care Home Evesham will come out to your or your loved one’s own home for this assessment, or to your ward at hospital.
If you’re not in Worcestershire or the surrounding area and so we’re unable to meet face-to-face, we may also draw on the expertise of your medical professionals and any social workers involved to help make our decision.
Step 4 Final Bits to think about when choosing a Care Home in Evesham
You’ve picked your care home and we’ve assessed that we can meet you or your loved one’s needs – wonderful! We’ll probably need a couple of working days to pull together an initial care plan for you and for our handyman to finish refurbishing your room.
Depending on how you fund the care, we may also need to speak with you or your loved one’s social worker to iron out the funding arrangement. If you’re paying for your care privately, we will ask for a deposit which covers the first week of your stay with us. We’ll set a move-in date and you can start packing.
Step 5 Move In to Cedar Lodge Care Home Evesham!
Welcome to your new home. Congratulations! We help you move in and chat with you or your loved one regularly as we get to know you and your preferences, to build on the care plan.
We shall also ask you to sign several consent forms which will determine the care and services we provide for you. We’ll also help your registration with a local GP (although you can keep your current practice if preferred) and we’ll also arrange for a nurse to come out for an all-round health check-up.
We hope that’s helped to demystify the move in process at Cedar Lodge Care Home Evesham and indeed at other similar care homes in Worcestershire and farther afield. If you or a loved one is struggling at home and think you’d benefit from the extra support of a care home here in Evesham, take the first step and contact us today.